Frequently Asked Questions
How are your products crafted with upcycled materials?
I design and handcraft my custom dice boxes using a variety of upcycled materials sourced from my local creative reuse center:
⯌ Recycled retail product packaging or discarded jewelry boxes form the basic structure.
⯌ Secondhand quilting fabric or fabric remnants are used for the decorative external fabric coverings.
⯌ The plush interior compartments are lined with durable upholstery fabric remnants.
⯌ Craft foam sheets form the soft base to cushion the storage and rolling area.
⯌ Secondhand contact paper or wallpaper scraps are used as the decorative outer lining for some pull boxes.
Other than the metallic hardware and accents (like decorative corners), adhesives, and finishing products, I try to incorporate upcycled and secondhand materials as the majority components of my designs. I enjoy the creative challenge of reimagining a new life for upcycled materials and combining them into a custom designed dice box that is unique and truly one-of-a-kind.
The Madcap Mage's Vault values conscious consumption, supports sustainability efforts, and is committed to using recyclable shipping materials.
Do you design custom orders?
Yes! I love collaborating with customers to bring their ideas to life. Whether you want to create a dice box inspired by a specific character, vibe, or dice set, or you are looking for a dice box with a specific configuration (such as a certain number of compartments or size), I will work with you to design the dice box of your dreams!
Options for placing custom orders are coming soon to the shop.
How are orders shipped? Do you ship internationally?
Orders are shipped in the United States via USPS Ground Advantage or USPS Priority Mail. Shipping rates are calculated at checkout.
Unfortunately, I do not ship outside the U.S. right now. The shop is currently looking into international shipping options. Please subscribe to the newsletter for information about when international shipping becomes available.
Shipping & Returns
What is your Happiness Guarantee? Do you accept returns?
My "Happiness Guarantee" is that if you don't completely love your dice box, you can send it back in its original condition within 7 days of arrival for a full refund (minus shipping) and your return shipping is free!
Returns are accepted for up to 30 days after delivery. Customer pays return shipping if initiating a return after the 7 day Happiness Guarantee period. A full refund (less shipping) will be issued to the original payment method once product is received in its original condition by the shop.
Please contact us if you experience any issues or material defects with your dice box. Each dice boxe is designed and crafted to endure years of normal tabletop gaming use (specifically dice rolling and storage), and we'll work to repair or resolve any issue you may encounter.
Can I send a gift?
Yes! While a packing slip is included with each order, no pricing information is included! The packing slip includes the buyer and receiver's name and address as well as an itemized list of the purchased products.
Have additional questions? Contact me!
Meet Milo, Feline Familiar
Milo is the Madcap Mage's production supervisor. He oversees the design and handcrafting process from start to finish. As you can see, he inspects fabric material selections and "tests products for durability" so you can rest assured that your dice box is ready for adventure!